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Tech’s largest losers in 2023

The previous few years have been, to place it mildly, tough. And 2023 continued to carry unhappy tidings. Amid the humanitarian disaster that’s the Palestine-Israeli battle, plus elevated fears across the credibility and reliability of AI and Elon Musk’s ongoing meltdown, tech’s largest gamers additionally suffered their justifiable share of losses. This yr, we noticed the demise of the E3 gaming conference, the deterioration of well-liked on-line boards and the decline of cryptocurrencies, Silicon Valley banks and monetary establishments. To not point out the poor neighbors of the Twitter workplace in San Francisco who needed to endure obnoxious, probably epilepsy-triggering lights flashing from the constructing. Whereas we will fortunately say “good riddance” to lots of these items, it’s with some disappointment that we bid farewell and condolences to a few of this yr’s worst developments.

The X, Twitter and Elon Musk fiasco

No “Losers in 2023” checklist is full with out mentioning the fiasco that’s Elon Musk’s Twitter (or X). Final yr, shortly after Musk acquired Twitter, a few of us had been requested to make predictions about how Musk’s new enterprise would fare. I felt that it was a high-risk, high-reward transfer that may work resulting from Musk’s mixture of luck and smarts, primarily based primarily on his earlier success heading up Tesla and SpaceX.

Nevertheless, I additionally mentioned that Twitter may devolve into probably the most chaotic social media platform round, which is just about what occurred. In hindsight, what I didn’t account for was that in contrast to Tesla and SpaceX, Musk doesn’t appear to offer a crap about operating X like a enterprise and has handled the corporate extra as an costly toy meant to name consideration to the sins (at the very least in his thoughts) of social media. And while you mix his more and more unhinged character with shortsighted choices, what you get is a company in turmoil. So whereas not all of these items occurred in 2023, listed here are only a few of the dumbest issues that Musk and X have executed within the final 18 months.

Somewhat over a year ago, Musk blew up Twitter’s verification system, which promptly led to faux accounts sporting seemingly legit handles doing issues like posting a picture of Mario flipping the fowl, the pope spreading conspiracy theories and extra. Then earlier this year in June, Musk determined to dam customers who weren’t logged in from seeing tweets, which precipitated Google and others to take away Twitter content material from search outcomes. That’s not a really sensible transfer for an organization that depends closely on site visitors to generate advert income, so it wasn’t an enormous shock when Musk backtracked a week later.

However maybe Musk’s largest blunder was altering Twitter’s name to X in July, a transfer so foolish that most individuals proceed to fake just like the rebranding by no means occurred. Oh and let’s not neglect that the title change was commemorated with an indication that was mounted on the corporate’s HQ in San Francisco that blinded its neighbors and didn’t have correct permits, leading to an set up that lasted barely more than a weekend. Extra not too long ago, citing an increase in hate speech, main firms together with Apple and Disney determined to pull ads from X, which later prompted Musk to inform Disney CEO Bob Iger to “Go fuck yourself.” One other clearly clever enterprise transfer made by a really grounded particular person. (That’s sarcasm, in case it’s not clear.)

At this level, it’s exhausting to think about how a lot worse X can get, however given every part that’s occurred in 2023, it’s plain that the corporate previously often known as Twitter hasn’t even hit all-time low but. — Sam Rutherford, Senior reporter

David Imel for Engadget

Microsoft’s Floor pill

No offense to the Surface Laptop Studio 2, which is a mighty highly effective and uniquely convertible laptop computer, however this yr felt like a low level for Microsoft’s iconic Floor tablets. The Floor Professional 9 hasn’t been upgraded in any respect since final, so it’s nonetheless operating both an older Twelfth-gen Intel chip. There may be a 5G-equipped model with a customized ARM-based Microsoft SQ3 chip, however we suggest staying far far away from that factor. And past the Laptop computer Studio 2, we solely bought the Surface Laptop Go 3 for customers(the tiny Surface Go 4 tablet is now firmly focused as enterprise customers, it doesn’t even present up on the main Surface site).

It nearly looks like Microsoft’s dream of making a real pill/laptop computer hybrid is useless – or on the very least, it’s on pause as the corporate focuses on shoving its AI Copilot into all of its merchandise. Let’s face it: Whereas the Floor enterprise has earned a bit of cash for Microsoft, it’s a pittance in comparison with what the corporate sees from its Azure cloud income. As an alternative, the Floor gadgets proved that Microsoft may produce high-end Home windows {hardware} that often pushed the PC trade ahead.

It’s been 11 years since Microsoft introduced its first Floor gadgets, nevertheless it seems most customers didn’t wish to substitute their laptops with tablets. Less complicated 2-in-1 convertible gadgets, like HP’s Spectre x360 16, are far much less widespread nowadays (and notably, additionally they work finest of their pocket book modes). And it doesn’t assist that Home windows 11 continues to be removed from pill pleasant. For those who actually wish to get work executed on a slate, it merely makes extra sense to get an iPad and a keyboard case as a substitute.

With Microsoft’s Floor visionary, Panos Panay, now at Amazon, there doesn’t appear to be a lot hope left for the corporate’s pill idea. However who is aware of, perhaps the Surface Neo will lastly make a return as a real foldable some day. (Bear in mind the Surface Duo, one other failure?) A Home windows consumer can solely dream. — Devindra Hardawar, Senior reporter

Amazon Halo App and Band. A phone showing the home page of Amazon's Halo app on the left, and the wearable in gray on the right. Both devices are set on a light wood background.

Amazon’s Halo {hardware} merchandise

Talking of desires, mine had been dashed by Amazon in July this yr when the corporate pulled help for its Halo line of health-related {hardware} merchandise. The truth is, my sleep itself might need been affected, since I had just gotten used to checking my Halo app each morning to see the quantity of relaxation I bought the evening earlier than.

Amazon’s Halo division has been plagued with controversy since it launched the screenless Halo wearable in 2020. The gadget was a barebones exercise tracker, however stood out for an opt-in characteristic that used onboard mics to take heed to you talking and inform if you happen to sound burdened, upbeat or emotional. This caught numerous consideration, with folks saying this was akin to Amazon making an attempt to police your method of talking. Many different reviewers, myself included, had been extra important of the truth that, although the Tone characteristic did flag occasions when wearers sounded glad or unhappy, it didn’t current sufficient info for that information to be helpful.

The Halo app additionally provided a method so that you can use your telephone’s digital camera for a physique composition scan. You’d should enter your peak and weight, earlier than stripping all the way down to your underwear and posing for 4 photos, displaying your entrance, again and sides. The app would then let you know how a lot of your physique is fats or muscle.

If it sounds doubtful, it’s most likely as a result of it’s. Although Amazon said its “Halo physique fats measurement is as correct as strategies a physician would use—and almost twice as correct as main at-home sensible scales.” Spoiler: It wasn’t. I used the Physique characteristic each few months for about two years, evaluating it to the bio-electrical impedance evaluation (BIA) sensor on Samsung’s Galaxy Watch when that turned out there. Over time, as my physique composition modified, I additionally bought BIA scans on the F45 health club I am going to, which makes use of a extra refined machine. Amazon’s scans had been wildly off, whereas the Samsung watch got here nearer to the information gleaned from the machine at my health club.

The Amazon Halo Rise on a nightstand in the dark with a the time and a semi-circle lit up on its front.
Photograph by: Cherlynn Low / Engadget

All that’s to say that Amazon’s Halo merchandise haven’t been nice. However that appeared to begin to change when the corporate launched the Halo Rise bedside sleep tracker this yr. I loved it for the way in which it precisely detected after I fell asleep, calculated the totally different levels I used to be in (REM, Deep, Mild and so forth) and extra importantly the way it did all that with out requiring me to put on one thing to mattress or set up a brand new mattress. I lastly had a possible option to monitor my sleep and use that to determine how exhausting or simple I ought to take every day’s exercise, together with different actions and stresses.

Alas, that pleasure was short-lived. Regardless of Amazon acquiring healthcare companies and clearly investing extra into turning into a pharmaceutical supplier, it gave up on the Halo business this yr. Possibly that’s not such a nasty factor, since one good product doesn’t a complete worthwhile endeavor make. Amazon not accessing my sleep, coronary heart charge, steps and tone might be for the most effective, as we ponder a future the place the web procuring large can be our physician and pharmacist. — Cherlynn Low, Deputy editor


For so long as I can bear in mind, I’ve been studying and speaking about video games, however the web expanded my horizons past the confines of the UK journal trade. Within the late ‘90s, at age 13, I began writing (very badly) for a preferred recreation web site, masking launch dates, particular editions and different unimportant issues.

Inside a few years I’d misplaced curiosity in writing, however I nonetheless frolicked in the identical IRC channels speaking about video games with likeminded folks. IRC began my obsession with E3 and the Tokyo Sport Present; weeks the place I’d discuss these enormous occasions with a bizarre milieu of followers and trade professionals.

In 2000, the fever round Steel Gear Strong 2’s E3 debut was out of this world. The primary-person studies from the present had been unbelievably optimistic. When the trailer lastly turned out there to obtain a number of weeks later, it shortly unfold throughout the web. I can nonetheless bear in mind the combination of frustration and pleasure as I downloaded it from an IRC bot at 7KB a second to lastly get a glimpse of “next-gen” gaming.

MGS2 was peak E3 for me, and in hindsight it was additionally the second E3 started to die: Why did I have to learn a 1,000-word breakdown of a trailer after I may simply obtain and watch it myself? Why ought to Konami spend massive cash on a sales space when it may simply launch a trailer on to its potential clients?

Again then, I used to be the one individual I knew IRL who was “extraordinarily on-line.” Now, everyone seems to be. By the 2010s, after I began to attend E3 myself, the function of press and the present had shifted. Nintendo E3 Directs had been in full swing, and the large reveals from Sony, Microsoft, Bethesda, Ubisoft and EA had been all beamed dwell to followers. Certain, I bought to play some video games and interview some builders, however that’s one thing that occurs all year long now.

E3 remained one of many highlights of my calendar, and there have been all the time some memorable moments — the PS4 and Xbox One reveals had been most likely the spotlight of my in-person years — however by 2019, my pleasure was extra tied to seeing farflung colleagues and previous trade buddies than it was the occasion itself. When the pandemic canceled the 2020 occasion, it was clearly it will by no means get better. We’d written about how the industry didn’t need E3 years earlier than.

Summer Game Fest will occur once more subsequent yr. It’ll by no means hit the size of the present it’s changing, however I hope that it turns into a powerful sufficient model to maintain the thought of E3 going. There’s nonetheless one thing thrilling for followers, and journalists, a few week of gaming bulletins to foretell and dissect. If extra firms unfold their occasions all year long, that final little bit of E3 magic might be gone. — Aaron Souppouris, Govt Editor

Cryptocurrencies and finance in tech

A lot as we fake arithmetic represents an immutable fact, we should bear in mind it’s not with out its loopholes. Centuries from now, historians researching crypto might assume humanity forgot that because it determined to substitute math for fact in its entirety. That the prodigies of this world sought to engineer out human fallibility between League of Legends periods. Unsure, wooly and hard-to-quantify ideas like “fact” and “belief” can be tossed out in favor of the knowledge of pure math. That’s the PR line: The Bitcoin white paper describes the digital forex as a “system primarily based on cryptographic proof as a substitute of belief.” It’s ironic, then, that so many high-profile individuals who hitched their mast to crypto are both in jail, or are awaiting trial for fraud.

Those self same historians might surprise if crypto was merely a car ripe for hijack by unethical varieties, or if its inherent fraudiness was written into its DNA. 2023 will supply loads of materials to wash by given the variety of figures who wound up face-to-face with legislation enforcement. Coinbase began the yr accused of leaving gaps in its programs large enough to allow fraud, cash laundering and drug dealing. Former Celsius CEO Alex Mashinsky was sued and later arrested — alongside the corporate’s chief income officer, Roni Cohen-Pavon. Not lengthy after, Terraform Labs was charged by the SEC for securities fraud after it worn out $45 billion or so. Keep in mind, this can be a yr-in-review story, and I’ve solely managed to make it so far as February.

Binance, the world’s largest crypto alternate by quantity, dominated headlines this yr a lot as FTX had in 2022. Regulators accused it, and its founder Changpeng “CZ” Zhao of intentionally undermining its personal controls and processes to not-so tacitly allow customers to interrupt the legislation. Zhou would plead responsible, step down as CEO and pay a hefty high-quality which enabled the corporate to maintain operating. Oh, and we should always point out the Winklevoss Twins, their alternate and its companions, who had been accused of defrauding traders to the tune of $1 billion. Ironic then, that Ferrari lastly determined to attempt to enchantment to the Lambo-and-Tendies demographic by opening up crypto purchases for its vehicles simply as issues began to get robust.

In fact, the true loser in all of this must be Michael Lewis who, with an MA in Economics and expertise as a bond dealer for Salomon Brothers in a single hand, and a ringside seat with Sam Bankman-Fried within the different, managed to overlook what was occurring at FTX. Lewis has doubled down in help of his newest muse however now that SBF has been found guilty of fraud, it appears to be like like his fame as probably the most credible monetary journalist of the age is in tatters. — Daniel Cooper, Senior reporter

Photo by: STRF/STAR MAX/IPx 2021 1/8/21 Reddit bans Pro-Trump forum for inciting violence in connection with the attack on the U.S. Capital in Washington D.C.. STAR MAX File Photo: Reddit logos photographed off an iphone SE 2020.


I have been a longtime Reddit lurker, occasional poster and all the time a first-party app consumer. However when the drama in regards to the firm’s decision to start charging for API access began to unfold in April, my eyes had been opened to the fantastic world of third-party Reddit shoppers. Too dangerous, although, that the corporate proceeded to then botch all of it.

As a result of API entry was now not free, many apps like Apollo, RIF, BaconReader and Narwhal needed to reconsider their pricing or shut down altogether. Reddit’s coverage change didn’t simply problem these apps, which largely provided superior looking experiences to the corporate’s personal. It additionally created issues for shoppers that had been constructed for extra accessible use, rendering them unusable until their builders ponied up the charges, which may go up as a lot as tens of hundreds of {dollars} (or, in Apollo’s case, an estimated $20 million a year).

Whereas Reddit did finally appear to concede that the API charges would shut out some customers with disabilities and ended up working with some unnamed developers to give them free access, the corporate dug in its heels within the wake of public outrage and subreddit blackouts. Within the second half of the yr, subreddits all around the platform both stopped posting, modified their settings to personal or NSFW or devoted themselves to solely placing up salacious photographs of Final Week Tonight host John Oliver.

Reddit didn’t simply ignore the protests and stick with it with its deliberate charges. It went so far as to forcibly take over some communities that went darkish, whereas searching for volunteers to take over sure subreddits that it deemed to have violated its Moderator Code of Conduct.

In accordance with web analytics firm Similarweb in June, Reddit saw a 6.6 percent drop in average daily traffic. We don’t have the most recent statistics on how the corporate is doing now, however I can let you know from private expertise that the first-party app on iOS is a whole shitshow. Like many different Redditors have identified earlier than, movies will autoplay unmuted out of nowhere for no purpose, whereas I’ve encountered quite a few infuriating bugs, together with one the place a video on a put up was repeatedly occurring and off mute whereas I used to be additionally making an attempt to stream Spotify to a speaker. It simply sucks.

After the mass subreddit blackouts spawned a bunch of duplicate communities with totally different moderators, the standard of posts have noticeably fallen, as effectively. To not point out the corporate removed trophies after which tried to carry them again once more in a complicated format. Throw in the truth that the group now appears to be a mixture of karma-farming bots and commenters who copy and paste the identical jokes again and again, the times of pleasant Reddit scrolling appear to have come to an finish in 2023. — Cherlynn Low

This text initially appeared on Engadget at

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